FAQ'S

Find answers to our most common queries.

Our pricing is customized based on your project's language, duration, and service type (remote or on-site). We offer competitive rates and discounts for long-term contracts. Please contact us for a detailed quote tailored to your specific needs.

All our interpreters sign strict confidentiality agreements. We implement secure communication protocols, and for sensitive assignments, we can provide interpreters with specialized security clearances to protect your information.

Booking is simple: contact us via phone, email, or our online form with your requirements. We'll match you with a suitable interpreter and confirm within 24 hours. For urgent requests, we offer same-day service.

For bookings made with less than 48 hours notice, a 15% urgency fee may apply. We recommend scheduling at least 3-5 days in advance to ensure interpreter availability and avoid additional charges.

Our interpreters follow strict ethical guidelines and HIPAA compliance for medical interpretation and attorney-client privilege standards for legal cases. All sensitive information is kept completely confidential.

Yes, we offer discounted package rates for multi-day assignments and recurring sessions. We can assign a dedicated interpreter for consistency throughout your extended project or ongoing needs.